IT Support with emphasis on Business Continuity
 
 

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Proactive IT Support Services

"We don't charge to fix your systems...We charge to keep them going!"
 
C Data is the perfect choice for your IT Support solutions, with over 20 years of experience in the IT industry. Operating from our offices in Fareham, Hampshire, our support team work proactively to identify problems before they occur.
 
Our professional IT Support appeals to small local businesses as well as larger national companies and is designed to suit the needs of the individual business. There is no 12 month tie in - we work on a rolling 3 month fixed price subscription basis so there are no unexpected costs.

Targeted Support

Our IT helpdesk is manned by security cleared Microsoft Certifed Professionals and provides first line IT support for the user experiencing the problem Second line support is provided where additional technical resources are necessary. All issues are dealt with by our support team - a team of highly trained and Microsoft certified technicians and engineers.

Monitoring and Pre-Emptive Support

A key element of our support services is to identify problems before they occur. We achieve this by implementing a remote monitoring system that automatically alerts our support team of key events and by making regular on-site visits. System checks are performed on a regular basis to improve the reliability and availability of your system.

Housekeeping and System Management

Support agreements include undertaking specific tasks on behalf of the client and an agreed strategy for regular tasks on a daily/weekly/monthly or quarterly basis. Services include:-
• Management of user accounts
• Management of mail accounts
• Assignment of access rights
• Archiving of old and non mission critical material
Automated Backups
• Application of hot fixes as they are released

Call us today on 01489 589924 to see how we can help you with your IT requirements. Alternatively, email us.


C Data Services Limited • Registered in England No 1980795 • VAT No 411 8815 64
Registered Office: 4 Little Park Farm Road • Segensworth West • Fareham • Hampshire PO15 5TD Telephone +44 (0)1489 589924 • Facsimile +44 (0)1489 589925 • Email

enquiries@cdata.co.uk

 
 
  
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